About Us
Superior Comfort Inc. has been serving Rhode Island and Southern Massachusetts since 2005, providing trusted heating, cooling, plumbing, and electrical services. What started as a small family business has grown into a team of over 50 professionals dedicated to delivering exceptional service, reliable solutions, and long-term comfort for our customers. We combine the stability of a growing company with the supportive culture of a close-knit team.
Job Responsibilities
- Plumbing System Installation & Repairs – Install, maintain, and repair plumbing systems and fixtures, including toilet replacements, faucet replacements, water heater replacements, soldering, and common plumbing repairs
- System Inspections & Testing – Inspect and test plumbing systems for safety, functionality, water quality, and code compliance in residential settings
- Troubleshooting & Diagnostics – Identify issues, troubleshoot system malfunctions, and provide effective solutions to customers
- Customer Interaction – Communicate with customers to inform them of issues, recommended solutions, and service outcomes
- Code Compliance – Ensure all installations and repairs comply with national, state, and local plumbing codes
- Cost Estimates & Service Calls – Respond to customer inquiries, handle service call-outs, and prepare cost estimates for plumbing services
- Record Keeping – Utilize Service Titan software to document repairs, maintenance, and service calls accurately
- Safety Compliance – Follow industry safety standards to ensure all work is completed safely and efficiently
- Customer Service – Deliver exceptional service with a professional and customer-focused approach
Qualifications
- Experience – 3+ years of experience as a plumbing installer or a similar role
- RI or MA Journeyman Plumbing License with field experience
- Technical Expertise – Strong knowledge of plumbing installations, repairs, and maintenance, including water heaters, toilets, faucets, and common fixtures
- Service Software – Experience with Service Titan or similar trade software is a plus
- Communication Skills – Strong communication and listening skills to interact with customers and team members effectively
- Attention to Detail – Ability to perform accurate work while adhering to all plumbing codes and regulations
- Customer-Focused – A commitment to delivering high-quality service and ensuring customer satisfaction
- Driver’s License – Valid driver’s license with a clean driving record
Benefits
- Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with minimal out-of-pocket expenses
- Disability & Term Life Insurance – Financial security for you and your loved ones
- Matching 401(K) Benefits – Competitive retirement savings plan to help secure your future
- Ongoing Training & Development – Opportunities for continuous growth and skill enhancement
- Paid Holidays & PTO – Paid time off for holidays and generous paid time off for work-life balance
- Year-round work with long-term stability
- Bonus and performance incentives
- Fully stocked company vehicles, gas card, and tools provided
Compensation
$35 - $45/hr based on experience
Location
Bristol, RI
Additional Information
Pre-employment background check and drug screening may apply, subject to local laws. Superior Comfort Inc. is an equal-opportunity employer and values diversity in the workplace.
Apply Today
Join Superior Comfort Inc. and be part of a team where your plumbing expertise, dedication, and growth are rewarded. Help us continue our mission of delivering comfort, quality, and care to Rhode Island homes and families!
